Contact Us

Where You Need Us, When You Need Us

Powered by a broad network of 24 branch offices strategically located around the United States and Puerto Rico, IPFS understands the regional markets and the challenges they face. Legendary Customer service is available 24/7 through our interactive voice response system.

Our Associates are ready to provide you with more information, answer any questions, and most importantly, to deliver effective premium financing solutions. To see Customer Service and payment contact information for your branch, simply navigate the interactive map below. If you are an insured, please locate your account number. The first three letters of your account number correspond to the location of your Imperial PFS branch office.

Click on a marker below to view branch location information.

Contact by email

Please direct Return Premiums to:

Accounts Receivable
PO Box 412086
Kansas City, MO 64141-2086

We apologize, but there was an error loading the map. Please check back later.

Careers at Imperial PFS

Imperial PFS promotes a professional, vibrant culture of talented Associates who believe in a work hard, play hard work ethic. We promote a friendly, professional work environment. We support a good work/life balance; increasing morale and productivity strengthening our Associates and our Customers. Our brand strives to achieve Legendary Service with all interactions, both internal and external. If you would like to see what positions we are currently hiring for, please take a moment to view our career page.